Terms of Service

Effective date: 01 March 2026

These Terms of Service (“Terms”) govern your access to and use of this website and related applications, and services (collectively, the “Services”) provided by Kahuna Labs UG (“we,” “us,” or “our”).

By using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Who we are

Provider: Kahuna Labs UG

Registered address: [Full Address]

Contact: support@kahuna-labs.de

Our Privacy Policy explains how we collect and use personal data. By using the Services, you also acknowledge our Privacy Policy.

2. Eligibility and account registration

You must be legally able to enter into these Terms.

To use certain features, you may need to create an account.

You agree to:

  • provide accurate and current information
  • keep your login credentials confidential
  • be responsible for activity under your account

You must notify us promptly if you believe your account has been accessed without authorization.

3. The Services

The Services allow you to submit text, files, or other inputs (“Input”) to AI/LLM functionality and receive generated responses (“Output”).

The Services may store your Input and Output (together, “Content”) so that it remains available to you later (for example, account history, retrieval, or continuity features).

We may add, change, suspend, or remove features from time to time.

4. Subscriptions, fees, and payments

Some features may require payment (for example, subscriptions or paid usage).

A. Billing

You agree to pay all fees and applicable taxes disclosed to you at the time of purchase.

B. Payment processing (Stripe)

Payment processing is handled by Stripe (or another payment processor we designate). We do not store full payment card numbers on our systems.

By purchasing paid features, you authorize us and our payment processor to charge the applicable payment method for fees, taxes, renewals, and other amounts due under your selected plan.

C. Renewals (if applicable)

If your plan renews automatically, you authorize recurring charges until cancellation. You may cancel renewal at any time through your account settings (or by contacting support), and cancellation will take effect at the end of the current billing period unless stated otherwise.

D. Refunds

Fees are non-refundable except as required by law.

E. Price changes

We may change pricing from time to time. If we do, we will provide notice as required by applicable law before the new price applies to your next billing cycle.

5. Your content and rights

A. Your responsibility for Content

You are responsible for your Input and your use of Output. You represent and warrant that:

  • you have all rights, licenses, and permissions needed to provide your Input
  • your Content and use of the Services do not violate these Terms, applicable law, or third-party rights

B. Ownership (between you and us)

  • As between you and us, and to the extent permitted by applicable law, you retain your rights in your Input, except for:
    • our rights in the Services, models, software, and underlying technology
    • third-party rights
    • content provided under third-party terms

C. License you grant to us

You grant us a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, and display your Content as necessary to provide, maintain, secure, and improve the Services, and to comply with law.

If your privacy settings or product controls allow Content to be used for service/model improvement, that use is governed by our Privacy Policy and your available choices.

D. Stored content and deletion

We may retain Content as described in our Privacy Policy, including to provide the Services to you, comply with legal obligations, and protect the Services.

6. AI output limitations and no professional advice

AI-generated Output may be inaccurate, incomplete, misleading, or inappropriate for your use case. You are responsible for reviewing and validating Output before relying on it.

You must not rely on the Services as a substitute for professional advice. Unless we expressly state otherwise, the Services are not intended to provide legal, medical, financial, or other regulated professional advice.

If you use Output in high-impact contexts, you do so at your own risk and remain responsible for human review and final decisions.

7. Acceptable use

You may not use the Services to:

  • violate applicable law or regulations
  • infringe or misappropriate intellectual property or other rights
  • upload or submit content you do not have the right to use
  • abuse, disrupt, interfere with, or attempt unauthorized access to the Services or related systems
  • circumvent rate limits, access restrictions, or safety/security features
  • use the Services to develop, distribute, or facilitate malware, fraud, phishing, spam, or other harmful activity

We may investigate violations and take action, including suspending or terminating access.

8. Third-party services and providers

The Services may rely on or integrate with third-party providers (for example, hosting providers, payment processors such as Stripe, analytics vendors, or model/inference providers).

We are not responsible for third-party services, products, or websites, except as required by applicable law. Your use of third-party services may be subject to their own terms and privacy policies.

9. Beta / preview features (optional)

If we provide features labeled beta, preview, alpha, or early access (“Beta Features”):

  • Beta Features are provided “as is”
  • Beta Features may be unavailable, incomplete, or change without notice
  • We make no commitment that Beta Features will become generally available

To the maximum extent permitted by law, we disclaim warranties for Beta Features.

10. Suspension and termination

We may suspend or terminate your access to the Services (in whole or in part) if:

  • you violate these Terms or our policies
  • we reasonably believe your use poses a security, legal, or abuse risk
  • required by law
  • you fail to pay applicable fees (for paid features)

You may stop using the Services at any time. You may delete your account through available controls or by contacting us.

Sections that by nature should survive termination (for example, payment obligations, disclaimers, limitations of liability, dispute terms) will survive.

11. Intellectual property in the Services

The Services, including software, interfaces, branding, designs, and underlying technology (excluding your Content and, subject to Section 5, your rights in Output), are owned by us or our licensors and are protected by intellectual property laws.

These Terms do not grant you ownership of the Services. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Services in accordance with these Terms.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of the Services except as permitted by law or with our written permission.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, EXCEPT TO THE EXTENT PROHIBITED BY LAW.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT OUTPUT WILL BE ACCURATE OR RELIABLE.

Nothing in these Terms excludes warranties that cannot be excluded under applicable law.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY.
  • OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:
    • THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR [USD 100].

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

14. Indemnity (optional but common)

To the extent permitted by law, you agree to indemnify and hold harmless Kahuna Labs UG, its affiliates, and personnel from claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to:

  • your Content
  • your use of the Services
  • your violation of these Terms
  • your violation of applicable law or third-party rights

(If your product is consumer-only in some countries, counsel may want to narrow/remove this.)

15. Changes to the Services or Terms

We may update these Terms from time to time. If we make material changes, we will provide notice as required by applicable law (for example, by posting an updated version and changing the “Last updated” date, and/or in-product notice).

By continuing to use the Services after the updated Terms take effect, you agree to the updated Terms.

16. Governing law and dispute resolution

These Terms are governed by the laws of Germany, excluding conflict-of-laws rules.

17. Miscellaneous

  • These Terms, together with the Privacy Policy and any additional terms applicable to specific features, form the entire agreement between you and us regarding the Services.
  • If any provision is found unenforceable, the remaining provisions remain in effect.
  • Our failure to enforce a provision is not a waiver.
  • You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

18. Contact us

If you have questions about these Terms, contact us at:

Kahuna Labs UG

Pauline Str. 23/25 74076 Heilbronn (DE)

support@kahuna-labs.de